Privacy Policy
1. Introduction
Welcome to HEKA Singapore (“HEKA”, “we”, “our”, “us”). Your privacy is of paramount importance to us. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and care of personal information in compliance with the Personal Data Protection Act (PDPA) of Singapore, ensuring that your personal data is handled safely and responsibly.
2. Information We Collect
Whilst our website does not offer online purchasing or account login capabilities, we may still collect personal information through other means, which include:
- Personal contact details such as your name, email address, and telephone number that you voluntarily provide when making enquiries through our website, signing up for newsletters, or participating in promotions.
- Technical data which includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage data detailing how you use our website and which areas you visit most frequently.
3. How We Use Your Information
The information we collect helps us to better understand your needs and preferences, allowing us to provide a more tailored experience. We use your information to:
- Communicate with you, responding to your enquiries, and managing your requests.
- Improve and maintain the performance of our website, ensuring it is secure and easy to navigate.
4. Disclosure of Your Information
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
5. Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
6. Your Rights
Under the PDPA, you have the right to request access to, correction of, and deletion of your personal data. If you would like to exercise these rights, please contact us using the details provided below.
7. Changes to Our Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
8. Contact Us
If you have any questions about this privacy policy or the information we hold about you, please contact us at:
Email: enquiries@hekasleep.sg
Phone: +65 9888 1888
Address: 1 Genting Ln, Level 1, Singapore 349544
This policy is effective as of 1 June 2024.
Email: enquiries@hekasleep.sg
Phone: +65 9888 1888
Address: 1 Genting Ln, Level 1, Singapore 349544
This policy is effective as of 1 June 2024.
